How long will it take to receive my shipment?
Most orders are shipped within 1 business day once you place your order. However, we do ask that you allow a 1 - 4 day processing period in case we need to have an item made for you by the manufacturer. If you absolutely need an item to ship out the same day you place your order, please give us a call at 888.660.3342 so we can confirm that the item will ship out immediately.


Are shipping charges included in the price?
Orders are charged a flat low-rate shipping fee of $8.95 for UPS Ground (unless other methods of shipment are used - see below).

What methods of shipping do you have available?
Unless otherwise specified, all orders are shipped out UPS Ground ($8.95). Upon request, UPS 2 Day Air ($27.50) and UPS Next Day Air ($45) are also available.

Can an order be delivered to a P.O. Box?
Yes, for all shipments to a P.O. Box we will use the United States Postal Service's Priority Mail Delivery Confirmation. NOTE: Using a P.O. Box instead of a physical address may delay your order by 1 - 2 days. If possible, we recommend using a physical address instead of a P.O. Box for tracking purposes and quicker delivery times.

*** IMPORTANT NOTE: UPS Ground shipping is only $8.95. If you decide to have your order shipped to a PO Box (including APO and FPO addresses), you will incur an additional $15 shipping charge for Priority Postal Service).

Is "rush delivery" available?
Rush deliveries are available. Remember that orders usually take 1 - 4 days for processing prior to shipment. To be on the safe side, contact us via email or phone (888.660.3342) to verify that you will receive your package by a specific date.

Additional shipping charges for Hawaii and Alaska?
For shipments to Hawaii and Alaska, we use UPS 2-Day Air Delivery. Shipping cost will be $35.

Do you ship to APO's/FPO's?
Yes, we do ship to APO's/FPO's. We use "Priority Postal Service"; cost is $23.95. (NOTE: you will notice this shipping option is available at time of "checkout" if you order online. If you prefer to order via phone, feel free to call our customer service department at 1.888.660.3342 during store hours).

Do you ship packages internationally?
No. We no longer ship packages to countries outside the United States.